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Really does have a little black book, and it knows how to use it

Sunday Times

They go to the ends of the world to sort it out

Sunday Times

Carefully cultivated network of global connections

Sunday Times

Access to places others can't reach

London Evening Standard

Arranges tours not open to the public

Porter Magazine

It certainly was an experience to remember

Mail Online

Uber-exclusive

The Guardian

A dedicated service

Tatler

Best New Travel Agent in the UK

Carrier Travel Awards

Access to places others can’t reach

London Evening Standard

ABOUT OSBORNE & DENÉE

We are a family-owned travel company, run by me, Nikki. I have been fortunate to live and travel all over the world. Before earning my degree in geography, I taught sailing in Turkey, Corsica, and Cyprus, followed by ski seasons in New Zealand and France. I then spent several months living in Australia, Sri Lanka, South America, and South Africa.

Today, I am proud to run my company alongside Theo, who is based in the USA, and to dedicate my time to what I enjoy most—exploring the world and helping others do the same.

Since founding the business fifteen years ago, I have been privileged to stay at many of the world’s finest properties across every continent and to meet inspiring individuals who have shaped my outlook. These experiences allow me to craft exceptional, tailor-made journeys for clients who value authenticity and attention to detail.

Now, as a mother of four, I often travel with my children and see the world through their eyes. Watching how each journey influences them has deepened my understanding of travel’s power to inspire and connect. This perspective guides me in creating experiences that bring the same sense of discovery and wonder to every client.

OUR CONTACTS

We have collected a wealth of contacts and insider knowledge. Our unique relationship with the General Managers and owners of hotels ensures our clients are always treated as honoured guests.

WHAT WE DO

Based in London, with offices in New York and San Francisco, our team design bespoke itineraries for any occasion, ranging from short breaks at independent properties, to special and unique journeys. We pick the right partner and hotel to suit our clients by booking directly with one of our hotel partners, ensuring our clients are offered all the special privileges that we get through our preferred partner programs, or alternatively booking through one of our trusted DMC partners, we choose the best way for our clients. We do not charge a planning fee, and we ensure that we are never more expensive than booking directly online.

WHY PICK US

We are available to our clients 24/7. We take pride and care in every single booking to make sure that everything is seamless from start to finish. Rooms will be set up perfectly to your preferences on arrival with preferred amenities and if travelling with a family, we will make sure that everything is in place before you arrive.

We will take the hassle out of every step, providing considered and details quotes to see exactly what you are booking. Once you are booked, we will take care of every detail from arranging flights (if necessary many of our clients book their own flights), transfers and any bookings or recommendations. Checking in will be done before arrival so guests can go straight to their room (we will have checked and re-checked every detail to ensure it is all perfect before you arrive).

We are totally discrete and professional and have a wealth of experience dealing with a wonderful variety of clients from all over the world – many of whom have become personal friends over the years.

HOW WE WORK

Final documents are saved and viewed on a custom-built app, offering you a streamlined and convenient experience.

Travelling with Osborne & Denée also grants you access to an exclusive portfolio of lifestyle services. Whether it’s securing a table at the hottest restaurant in town, arranging tickets to a sold out sporting event or gaining access to exclusive events, our Lifestyle team has key contacts in more destinations than you can imagine.

We make it a priority to spend time with you, learning about you and your travelling companions’ individual tastes. This highly personalised service affords absolute discretion and allows us to stay in-tune and carefully hand-pick locations, properties and activities which we know will be perfect.

OUR COMPLIMENTARY CONCIERGE

Travelling with Osborne & Denée also grants you access to an exclusive portfolio of lifestyle services. Whether it’s securing a table at the hottest restaurant in town, arranging tickets to a sold-out sporting event or gaining access to exclusive events, we can arrange this for you. We also take care of every booking for you (on a complimentary basis) throughout every trip.

TESTIMONIALS

“With an amazing network over the world, Osborne & Denée assures that we always get the highest quality in hotels and the best possible service during our stay. We therefore always choose to book our trips through Osborne & Denée"

"We had a great trip! You guys were great as always and helped it go very smoothly!"

"Thank you for helping us organise Amanwella. We had a lovely stay and the hotel looked after us very well. The resort is beautiful and your service was second to none."

"We loved our time in Stockholm last week – the Grand was good to us and thank you for the upgrade!! Much appreciated."

"I just wanted to thank you so very much for all your efforts towards our truly awesome trip to the Okavango; It was magical from beginning to end."

"Thanks so much for everything, the service has been fantastic. Will definitely recommend to family and friends and be sure to get in touch again for our next trip."

"Thank you so much for the very thoughtful and very tasteful gift. Also thank you also to you and the Osborne and Denée team for all your hard work and help in the planning of our holiday adventure."

"We had an amazing time at The Sacher Vienna and they upgraded us to the Penthouse Suite thanks to you."

"Vietnam is absolutely perfect so far, and so fascinating. You guys really know your stuff."

"Just to say that we have the most wonderful room at Elbow Beach and must have been upgraded under your influence! So thank you."

"Room upgrade is amazing! The room is gorgeous. We are in heaven! Loads of lovely touches in the room too thank you so much"

“Thank you so much for sorting our trip to Singapore, which you provided the most impressive impression of your professionalism and the quality of service from all at Osborne and Denee. We will certainly be planning our next trip with you and recommending you to others. It has been a pleasure working with you. Thank you so much”